By BUUMBA CHIMBULU
FIRST National Bank (FNB) Zambia has partnered with National Health Insurance Management Authority (NHIMA) to collect insurance premiums using the bank’s digital platforms.
The digital collection of insurance premiums was aligned to the FNB Zambia’s commitment to investing in technology.
This will result in the provision of convenient and financially inclusive payment solutions.
FNB Zambia chief executive officer, Bydon Longwe, said this during the signing of the digital partnership agreement in Lusaka yesterday.
“We are excited to partner with NHIMA on the e-payment solution because digitisation and usage of alternative channels is FNB Zambia’s key focus.
“The bank continues to invest in technology as we position ourselves as a provider of future-fit innovative financial solutions,” Mr Longwe said.
He said with more than 80 per cent of customers signed up on digital channels, FNB fully understood the competitive edge that robust, efficient digital platforms would create real help to enhance NHIMA’s health service delivery.
“This will provide convenience for the public. As NHIMA continues to create awareness on the socially inclusive national health insurance scheme, the addition of multi- channel digital payment solutions is key to the success of the service given the increase in Zambia’s internet penetration by 24 per cent between 2020 and 2021,” Mr Longwe said.
The country has more than 1 million internet users representing penetration of 29.4 per cent as at January this year.
NHIMA Director General, James Kapesa, said NHIMA’s model was built on the commitment to provide accessible and quality healthcare for all Zambians.