ZESCO PLANS MASS DISCONNECTIONS TO RECOVER ARREARS
By SILUMESI MALUMO
IN an effort to halt the debt growth and improve cash flow, Zesco Limited will from tomorrow begin a countrywide mass disconnection exercise of all defaulting postpaid customers with unsettled electricity bills of more than 30 days.
Zesco Public Relation Manager Hazel Zulu said yesterday, the corporation was owed in excess of K900 million through unpaid bills by some of its postpaid customers which negatively affects the company’s drive towards the provision of efficient services.
“We therefore take this opportunity to alert all defaulting customers to take advantage of this notice and settle their bills immediately.
Customers are further informed that once disconnected, re-connection to supply will only be activated upon payment of 75 percent of the outstanding amount and applicable reconnection fees,” she said.
We implore, she said, the affected customers to ensure that their accounts are promptly paid up in full in order to avoid any inconvenience that may arise due to suspension of power supply.
Ms Zulu said “Customers are therefore, advised to utilise online payment platforms available as well as visiting the nearest Customer Service Centres to settle their bills.