By BUUMBA CHIMBULU
AN online payment solution called Zesco SmartPay designed for post-paid customers in the business sector has been developed and launched by Zesco in conjunction with Stanbic Bank.This initiative will enable post-paid customers with Stanbic Bank accounts to electronically settle Zesco electricity and capital contribution bills using a smart phone or computer at the customers’ convenience for as long as they have internet connection.The initiative which has operated since July 12, 2021 was attained through an integration between the Zesco Limited Customer Management System (CMS) and the Stanbic SmartPay. This is according to a joint statement signed by Zesco Public Relations Manager, Hazel Zulu and Stanbic Bank Brand, Perry Siame.“The system will not only create payment convenience but also enhance revenue collection and reduce the number of queues in walk-in customer centres.“We are delighted to mention that as of November 17, 2021, the platform had connected about 239 customers, which affirms the timeliness of this smart solution for our business customers” according to the statement.The two institutions stated that the solution could not have come at a better time than this when most businesses were devising ways of transacting electronically without any physical contact to avert the spread of the deadly coronavirus pandemic.“We are confident that the deployment of the ZESCO post-paid module on SmartPay will alleviate the challenges currently faced by clients through cash deposits or cheques,” the statement stated.
