A digital payment platform for the retail sector in Zambia which will enable businesses and their consumers to accept and transact seamlessly has been introduced by Cellulant Zambia.

This is an effort to foster growth for both the formal and informal sector in Zambia, says Cellulant Zambia Country Manager, Gilbert Lungu.

Mr Lungu explained that his firm was addressing the fragmentation in payment processing for retailers by rolling out Tingg, a digital payments platform enabling businesses across Zambia to accept payments from their customers seamlessly.

“Today, roughly 50 per cent of retail customers request to pay for their purchases using digital payment options.

“Therefore, for all businesses – small, medium, large- digitising their payments has moved from a good to have to a game-changer in what has become the new norm,” he said in a statement.

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Mr Lungu said this demand however presents several challenges for most merchants who might not always support the customer’s preferred payment method, resulting in merchants having to enable multiple solutions to support numerous wallets.

“We want to partner with these businesses and makes it easy for them to conveniently and affordably accept payments with fewer hoops,” he said.

A single integrated solution, Tingg offers simplified payment tools and processes for a merchant to manage their payments. As a result, businesses can allow their customers to make payments for goods and services using locally relevant payment options.

“In rolling out this digital payments platform, we are slowly removing the dependency on cash and Point of Sale (POS) terminals.

More than 70 per cent of businesses in Africa are small or medium businesses and remain a backbone for economic growth for many other countries in continent.

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